Transparency Center

Our commitment to trust, safety, and operating with integrity

Built on Trust

A Better Gift exists to help friends and family support each other during life's challenges. That mission only works if you can trust us. This Transparency Center provides detailed information about how we operate, protect your data, and ensure your contributions reach the people who need them.

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How Payments Work

Understand exactly how contributions flow from donors to recipients:

  • Direct payment model explained
  • Fee breakdown & transparency
  • Payout timelines
  • Accepted payment methods
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Giving Guarantee

Protection for contributors and recipients:

  • What's covered
  • How to file a claim
  • Refund eligibility
  • Your rights & responsibilities
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Trust & Safety

How we keep our community safe:

  • Identity verification
  • Content moderation
  • Prohibited activities
  • How to report concerns
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Security

How we protect your data and payments:

  • Encryption & data protection
  • PCI compliance
  • Fraud prevention
  • Account security features
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Compliance Overview

Our regulatory approach:

  • Business model explained
  • Agent-of-payee structure
  • Payment processor relationship
  • KYC & tax reporting
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Privacy Policy

How we handle your personal information:

  • Data we collect
  • How we use your data
  • Your privacy rights
  • Data retention & deletion

Our Commitments to You

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No Hidden Fees

Transparent pricing with no platform fees. Only standard payment processing costs.

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Direct Payments

Funds go directly to recipients through Stripe. We never hold your money.

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Bank-Grade Security

PCI-compliant payment processing and encrypted data protection.

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Private by Design

Your requests are only visible to people you share them with. Never publicly listed.

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Verified Recipients

All fund recipients complete identity verification through Stripe.

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Giving Guarantee

Contributor protection if funds are misused or don't reach the intended recipient.

Platform Trust Indicators

$0
Platform Fee
100%
Recipients Verified
256-bit
Encryption
PCI L1
Certified Processor

Contact Us

Have questions about our policies, security practices, or compliance? We're here to help.

General Support

support@abettergift.com

Trust & Safety

safety@abettergift.com

Security Issues

security@abettergift.com

Legal Inquiries

legal@abettergift.com