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Our support team typically responds within 24-48 hours
For fastest assistance, please include your registered email and a detailed description of your issue.
How to Use A Better Gift
A Better Gift makes it easy to create a request and receive contributions from friends and family for life's important moments. Here's how it works:
Create Your Account
Download the app and sign up with your email address. You'll need to link your bank account or debit card for contribution redemptions.
Create a Request
Describe your situation - whether it's medical expenses, moving to a new city, car repairs, or education. Add photos and details to tell your story.
Share Your Request Link
Share your private fundraising request link with friends and family via text, email, or social media. They don't need an account to purchase contributions for you!
Receive Contributions
Friends and family purchase contributions for you. 100% of the contribution amount goes to your balance.
Receive Your Contributions
Receive your contributions as cash to your bank (1-2 days), instant payout to debit card (minutes), or partner gift cards.
Key Features
Flexible Redemption
Receive contributions as cash to bank, instant payout to debit card, or gift cards.
Secure Payments
All contribution purchases processed with bank-level security.
Photo Uploads
Add images to your request to tell your story and connect with supporters.
Real-Time Tracking
See contribution purchases as they happen and track your progress toward your goal.
Thank You Messages
Send personalized thank you messages to show your appreciation.
Easy Sharing
Share via link - contribution purchasers don't need an account to give.
Important Information
đ° Age Requirement
You must be 18 years or older to use A Better Gift. contribution redemption is restricted to legal adults only.
đĻ Bank Account or Debit Card Required
A valid US bank account or eligible debit card is required to receive contributions.
âąī¸ Redemption Time
Standard bank redemption: 1-2 business days. Instant payout to eligible debit card: minutes.
đŗ Processing Fees
contribution purchasers pay processing fees. You receive 100% of the contribution amount.
Common Questions
How do I receive my contributions?
Go to your account and choose your redemption method: bank disbursement (1-2 days), instant payout to debit card (minutes), or partner gift cards.
Is my information secure?
Yes! We use bank-level encryption and secure payment processing. Your financial information is never stored on our servers.
Can I create multiple requests?
Yes! You can have up to 3 active requests at a time. Each request has its own unique link and tracking.
Do contribution purchasers need an account?
No! They can purchase contributions for you by simply clicking your request link and completing the payment - no account required.
How do I add or change my redemption method?
Go to your profile settings to add a bank account or debit card for contribution redemptions.
What if I have a problem with a contribution purchase?
Contact us immediately at support@abettergift.com with details about the issue, and we'll help resolve it.
Need More Help?
If you encounter any issues, have questions, or need assistance with:
- Account setup or login issues
- contribution redemption methods
- Creating or editing requests
- contribution purchases or redemption problems
- Sharing or privacy settings
- Technical issues or bugs
- General questions about how the app works
Email us at: support@abettergift.com
Please include the following in your email to help us assist you faster:
- Your registered email address
- Detailed description of the issue
- Screenshots (if applicable)